Support & FAQ
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Get help or share your feedback.
Getting started
What is pico cam?
pico cam is a tiny instant-style camera for iPhone. Take a pic, watch it eject, then wait for it to develop or give your iPhone a shake.
Make it yours with filters, frames, marker drawings and nostalgic foil stickers. Keep your favorites in your pico cam gallery, share them with friends, or carry one in Apple Wallet with pico cam+.
Inspired by the feel of Polaroid and Instax photos, pico cam is independent and isn’t affiliated with either brand.
Do I need a Dynamic Island?
No. pico cam works on supported iPhones with and without a Dynamic Island. The reveal adapts to your device.
Which iPhones and iOS versions are supported?
pico cam supports iPhone 11 through iPhone 18 Pro Max, including Air, SE, and Duo. It requires iOS 18 or later.
Is pico cam available for Android?
Not at the moment. pico cam is currently available for iPhone, and we don’t have an Android release to announce yet.
How does pico cam work on iPhone Duo?
Keep it short and snappy on the outer display when iPhone Duo is closed, or open it to watch your pic eject from the outer display.
Taking and customizing photos
How do I develop my photos?
After you take a pic, watch it eject and develop. You can wait for it to develop or shake your iPhone to help it along.
Can I customize my photos?
Yes. Make your pics your own with filters, frames, drawings and stickers, including nostalgic foil designs. Extra stickers, markers and adding text require pico cam+.
Can I take a selfie from the Lock Screen?
Yes. pico cam+ includes a selfie timer shortcut. Add the shortcut widget to your Lock Screen or Control Center for instant selfies.
Purchases
Is pico cam free, and how do free pics work?
pico cam is free to download. Free pics replenish over time, and you can share the app for more free pics. Zoom, Mini format and all basic edit functions are free. pico cam+ offers unlimited pics and additional features.
What does pico cam+ unlock?
pico cam+ unlocks unlimited pics and extras including sticker collections, the selfie timer shortcut, and Add to Wallet. Subscription and lifetime options are available as in-app purchases.
Can I add photos to Apple Wallet?
Yes. With pico cam+, you can add a pic as a photo pass in Apple Wallet. Open a pic in your gallery and choose Add to Wallet, then follow the prompts. A photo pass is for keeping your pic in Wallet; it is not a payment card.
How do I restore a purchase?
Use the restore option on the pico cam+ purchase screen, and make sure you are signed in with the Apple Account used for the original purchase. If you still need help, email us at hi@picocam.app.
Storage and support
Where are my photos stored, and are they backed up?
Your pico cam gallery stays on your iPhone. Your pics are processed and stored on-device and aren’t uploaded to us during normal use. pico cam doesn’t yet offer its own cloud sync or backup. You can save copies to Apple Photos, where backup depends on your Photos and iCloud settings. If you add a pic to Apple Wallet, it’s sent securely to create your pass. See our Privacy Policy for details.
How do I save or share my photos?
Open a pic in your pico cam gallery and use Save to Photos or the share option. Saving to Photos puts a copy in your iPhone Photos library; sharing lets you choose where to send it. Allow access if your iPhone asks.
How can I get help or report a problem?
Email hi@picocam.app. Tell us what happened and include your iPhone model, iOS version, and pico cam version if you can.